Privacy Policy
Last updated: January 2025
Introduction
La Roja Travel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our tour services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Payment information (processed securely via Stripe)
- Communication preferences
- Any information you provide in contact forms or inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process your tour bookings and payments
- Send booking confirmations and tour information
- Respond to your inquiries and requests
- Improve our website and services
- Send promotional communications (with your consent)
Payment Processing
All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store your full credit card details on our servers. Please review Stripe's Privacy Policy for more information.
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers (payment processing, email delivery)
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: info@laroja.travel